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Joanne Francombe on 10 January 2018
My fortunei, Wagnerianus and smaller Chamaerops plans all arrived exactly when advised and well wrapped. On unwrapping they all look absolutely amazing. I'm looking forward to planting them but in the meantime they give a stunning look to the patio. So impressed, I'm now looking to buy olive trees to accompany the look!
Tim Ackerman and Crystal Day on 09 January 2018
Would just like to pass on a kind work regarding our experience. My girlfriend and I have a very good friend of ours who lives in Cheshunt and we knew a palm tree would make the very best gift ever, but we had never shopped abroad before. My gf found your site and decided to give it a try and we are so glad we did! She contacted customer service on two occasions regarding the order and was delighted with the friendly, helpful service both times. Thank you for being patient and courteous with us!!
Chris hampshaw on 26 October 2017
Order 2 Trachy palms great delivery and palms in great condition We are in the yorkshire pennines this will be test over winter
Martin on 23 October 2017
Quality company, quality service, quality delivery and quality products. Will without hesitation buy from here again.
Angelo on 11 October 2017
I am impressed on how much care and attention was made in packing my Trachycarpus Fortunei. The packing made sure that there was no damage to the plant in transit. The quality of the plant was excellent - very green and healthy.
margot darby on 07 August 2017
another fab trachy palm, beautifully packed too! Although I bought the smaller palm I know that once it gets its roots into my fen soil it will gallop away as my last one has. My garden is hot, south facing and dry but this palm loves it particularly as its sheltered from the biting east East Anglian winds.
Andrew on 26 June 2017
Just had our Trachys delivered. Look great ... now to instal them. Very good service from Chris.
Fiona on 14 June 2017
My 3rd palm from The Palm Centre, all different varieties. Ordered the smallest this time and what arrived was much bigger than anticipated. Was a bit concerned as it was sent on a Friday but not delivered until the Monday, worried about it wilting over the warm weekend. Not to worry though, arrived well packaged and healthy. Really pleased with the new addition, thank you.
David Wright on 10 June 2017
The palm arrived safely and on time. However it had been damaged in transit and several leaves have been fractured leaving slits in too many areas. This damage has resulted in a disappointing appearance.
The Palm Centre response: We're so sorry to hear your plant got damaged in transit. We make sure all the plants have the best wrapping and packing so that we can deliver our plants in perfect conditions. Sometimes though, the delivery transport company we use may have any incident during the transport that we can't control. Trachycarpus fortunei is a strong palm tree and it will recuperate very well once settled. If you are really unhappy, please send us pictures of the state of the palm tree and we can discuss the way we can help you. Thank you.
Lisa on 02 June 2017
Healthy plant and a very decent size
Elsac on 04 May 2017
I Recently received my palm tree and free gift palm. IMy order arrived quickly within 5 days and in good order. We've planted them and I will post pictures on instagram when they have settled into the North East.
Jo on 07 April 2017
Very pleased with my 8ft trachycarpus well packed healthy tree would pay double at garden centres, I would definitely recommend The Palm Centre I'm thinking about purchasing a black bamboo next time
Paul Conrad on 10 February 2017
I am delighted with my Trachycarpus Fortunei. The Palm Centre was very helpful when I phoned for advice about a substantial hardy plant for Scotland, and the one they chose for me is a lovely addition to our garden. It arrived when expected, in excellent condition. He is now settling into his new home: we and Hamish the Palm look forward to growing old together!
Chris on 21 December 2016
Many thanks for my palm which was delivered safely and quickly. Looking at it through my sitting room window, it's a small piece of the Mediterranean in London
TERRY COOMBES on 15 October 2016
The whole process from ordering to delivery went really well and the quality of the tree is amazing , the only downside: should of had two, thankyou.
Doug B on 14 September 2016
Bought this plant along with a few others. Very speedy delivery and delighted with all the plants arriving in good nick. They look fantastic in the newly landscaped garden.
Cheetah Breaks on 10 September 2016
Great service as usual and a bigger than expected palm in great condition. Thank you Palm Centre
James Morgan on 21 June 2016
Excellent tree, excellent service, excellent company!
Kenneth on 29 May 2016
My palm was on time good service good size great condition very good price. Looks great in my garden.thank you all at the palm centre.
J sanders on 13 April 2016
My plants arrived in first class condition, sooner than I had expected and are now doing very well in containers. The service from the Palm Centre has been terrific, I have bought plants from them before and both times I have been very pleased
Tim Sweeting on 06 February 2016
My Trachycarpus Fortunei arrived promptly and very well packaged. I am very pleased with the size and condition of the tree. I would certainly use the palm centre again.
Richard on 17 December 2015
Very impressed with the three palms that were delivered promptly and well wrapped - great condition and loads of leaves - good price too - my local garden centre here in Newquay, Cornwall, couldn't compete .... wanted another £100 each!
Colin Sherwood on 02 November 2015
Purchased a Trachycarpus fortunei 24yrs ago from the Palm centre after four house moves and out growing its final pot it was planted in the garden it now stands 12ft high a magnificent specimen. We are on the move again and sadly leaving it behind because of its size and root ball. We will defiantly purchase the replacement from the Palm centre. I hope the new owners appreciate what we are leaving behind.
Diane Crowther on 20 October 2015
Lovely palms - they came very well packed and in good condition - will purchase from you again
Jennifer Eaton on 05 October 2015
Very pleased with the cost and delivery speed. The quality of the trees is exeptional
Martin Booker on 29 September 2015
a lovely palm in great condition exactly as described that was delivered quickly and very well packaged - many thanks!
Mrs Anne Campbell on 15 September 2015
such wonderful promp service,quick delivery and very well packaged with thought and consideration for the plant ,bought as a present for my Daughter,very happy x
Susan on 11 July 2015
Excellent. Ordered Saturday evening and arrived the following Wednesday. Palm wrapped securely and in very good condition. I got the 80/100 and it is as tall as me with plenty of fans and new growth too. Very pleased
Louise Davies on 21 June 2015
Loving my two mini Palm trees .My garden now looks like my own piece of a tropical paradise . They arrived within the week and securely wrapped.
Sandra Harding on 16 June 2015
Brilliant service and a speedy delivery of my beautiful healthy looking palm tree will definitely be buying more
Graham Girling on 16 June 2015
My second purchase from the Palm Centre was one of the 160/180 size palms which was delivered on time and to the size as promised and looks outstanding.
eric on 08 June 2015
This is my second visit to the palm center and the quality and service is as always A1
John & Sue on 31 May 2015
Excellent service. The plant was in fantastic condition. Great price too. Will be using again in the future.
Jane Romyn on 28 May 2015
I ordered the tree one day and it arrived the next, very well-packed and healthy. It is now happy planted out in the garden.....
lynne on 14 May 2015
Bought 2 they were so. Nice re ordered 2 more bigger than I expected excellent service I would recommend them ??
Jennifer White on 12 May 2015
Plant exactly as described. Received very shortly after ordering. Extremely well packed and protected from transit. Slight confusion over that as in the ordering proces, I asked for it to be left in garden or behind bins if no reply. Did not realise that it had to be signed for. It certainly was't mentioned in the order confirmation email. However, quickly sorted and wife very very pleased wih plant.
Olly on 08 May 2015
Fantastic buy and larger than described with excellent packaging. Planted in the garden and looking great. Would definitely recommend this supplier.
Sam Wood on 05 May 2015
Plants arrived in great condition and well packaged. They are now planted in my garden and look fantastic. They make me smile whenever I walk passed them!
Richard Jarvis on 04 May 2015
Slight problem with plant size but quality superb. Emma sorted everything great service.
Maeve on 26 April 2015
I bought this with a cordyline and both plants bigger and in great condition. First time I have bought palms like this but would recommend it. Much better and cheaper than our local garden centre
Karen on 01 April 2015
Super service from start to finish. Brilliant palms. Look great in my raised bed.
sue on 07 March 2015
Beautiful palm, healthy and happy in it's new position. Great service too, thanks Palm centre
Stephanie on 05 March 2015
I'm really pleased with this palm. I bought this as a gift for someone living away and it was delivered less than 24 hours after I made the order. It arrived well packaged and the tree itself is beautiful.
jonathan howe on 24 February 2015
Outstanding palm for the price. Bought the 18l reduced palm and local garden centres are twice the price for same size. Fast delivery and very well packaged. I'm so impressed with the quality and service I'm looking for an excuse to buy another.
Sharm on 15 February 2015
Bought a 15L one early Jan, looked miserable in the porch for the first few days so decided to plant it 5 days after delivery in the garden. Looks much happier, has some damaged leaves but mainly because the week of planting, gale force winds hit the country. Since it has survived heavy rains, sub zero temperatures and still going strong. Some leaves looked scorched but I new ones to flourish in the spring. Came in decent condition and fast delivery. I am looking to buy a Waggy soon and another Fortunei.
Echilds on 31 January 2015
Beautiful plant, doesn't even seem to mind the snow. Great service. Love the palm centre!
Philip Whiston on 28 January 2015
Within the last week I posted negative feedback after poor service and receiving an unsatisfactory plant. The Palm Centre reacted quickly and rectufied the situation. The test of a good company is not always getting it right but being able to remedy the situation when things go wrong. The Palm Centre pass this test admirably.
Philip whiston on 26 January 2015
Very disappointing. Despite being told the order had been dispatched on Thursday on next day delivery it did not come until Monday. When it arrived the pot was broken and many leaves bent over. Not a supplier that I would recommend on my experiences.
dawn on 14 January 2015
this palm is beautiful. I did order it on Saturday it was delivered Wednesday. the palm tree came in its own pot but will need a lager one. I think it was just to support the tree.
Mark on 10 September 2014
Thank you for adding an extra dimension to my garden ! Lovely size and quality Very well wrapped ,so perfect condition when delivered.Now just need to find pots to do them justice
Scott on 18 August 2014
Upon receiving the palm I was very impressed by the size! It was extremely well wrapped and protected meaning it arrived in perfect condition. The Palm is very healthy and looks spectacular on my patio. This is my first purchase from the palm centre and I am very impressed. The customer service I received was excellent. I bought the £69.95 size, it looks great and is a beauty! This is my first palm and I am excited to see how I get on.
Wayne on 25 July 2014
Ordered on Saturday and arrived on Wednesday. Great service, well packaged and bigger than expected lovely Palm. Theses guy's seriously know their stuff!
Sam on 02 July 2014
Bought the £49.95 size - great looking and a very large, healthy specimen. Worth looking through all in that price range, as they vary in size. Get the biggest one and you feel like you've nabbed more of a bargain. Transformed a very boring patio corner.
Richard Muir on 17 June 2014
I bought two of these fifteen years ago for two separate gardens both have survived the harshest of winters in Newcastle(cold).You don't see many stunning palm trees growing quite happy especially on the North East coast.
Gary Parker on 06 January 2014
This is a great palm for UK gardens. I bought several from the Palm Centre 20 years ago. They are huge now - they grew surprisingly fast even in poor, free-draining soil. They have shrugged off the harsh winters with no problem at all. They look very good, although if I'm being very fussy I'd have to say the leaves always look a little wind-battered (if you live in a windy area, consider Trachycarpus wagnerianus - I have those too, and they look smarter, although not as tall).
simon greenwood on 28 October 2013
Fantastic palm . have bought from the palm centre before they have always been very knowledgeable and given advise freely . great value too 5 stars .
Andrew Babbage on 03 April 2013
I am very happy with this palm. It is beautiful and so far it has been easy to look after. I purchased one in an 18 litre pot. I would have bought a larger size if I could afford it, but the size I got works really well.
James Barnet on 31 December 2012
Fantastic palm!!! Fully hardy in my Hampshire garden (has taken -12c with ease), copes with all aspects of the winter wet and is very fast growing. Small yellow flowers in early summer are an added bonus and the bees love them!
John Putney on 01 September 2012
Superb looking palm! So easy to look after and grow. I bought the 90ltr pot as I did not want to wait until I'm old and grey to admire a tall mature tree! Great value and I love it!