When you’re purchasing online from us, you have to make sure you understand the fine print. Instead of a boring long list of do’s and don’ts, we’ve translated it into plain English and highlighted the essential bits.
Product descriptions and photos
In a nutshell: We take all the necessary care to ensure that all the descriptions, measurements, colours and prices are correct, but…
… due to technical limitations, colours may vary. Also, because nature does not wait on us, some plants might have variations in shape or size.
As far as possible, we try to take pictures of the actual specimens in our nursery, but where these are not available due to technical difficulties in taking a picture, we can send on request a picture of the actual specimen.
Due to seasonality, some plants have their photos showing flowers or leaves. However, if you order outside of their season, the plants you'll receive might not have flowers or leaves (deciduous plants).
Whenever we discover a product page that contains inaccurate information, we’ll do our best to correct this in a timely manner. If you find a product that has errors, don’t hesitate to send us an email.