When do we deliver?
We aim to deliver to most parts of the UK on overnight courier services or 2-day service for larger orders.
For orders that have to be delivered to London, additional services are available, including same day deliveries and nominated day deliveries.
Deliveries for Scottish Highlands, Northern Ireland, Scottish Isles, Isle of Man, and Channel Islands are not made on overnight services (for boxes) or 2 day service (for pallets). The transit for these areas is 2-5 days, and it’s not trackable online.
All deliveries are made Monday to Friday, during business hours. In exceptional cases, Fridays deliveries that were delayed by courier, will be upgraded for Saturday morning delivery.
Where do we deliver?
We deliver to most postcodes in the mainland UK on regular services.
Deliveries to Scottish Highlands, Northern Ireland, Scottish Isles, Isle of Man, and Channel Islands require alternative arrangements and are made at a surcharge. These surcharges are imposed by the courier and need to be paid before the order is dispatched from us.
The postcodes affected by restrictions, and which may require a surcharge to be taken before dispatch, are: HS1-9, IV1-3, IV10-32, IV36, IV40-49, IV51-56, KA27, KA28, KW1-3, KW5-17, PA20-49, PA60-78, PH17-26, PH30-50, ZE1-3, TR21-25. Additionally, all postcodes in: BT, IM, JE, GY, GX.
To arrange delivery to these areas, please contact us to arrange all necessary details.
Ordering from abroad
Sending very small orders to mainland Europe is costly and not practical for our dispatch system. For this reason, we can only accept larger orders which justify the use of a pallet. The estimated total value of plants that will fit on a pallet is between £300 and £500. Unfortunately, there is a height restriction of 220 cm.
Finally, if you would like to discuss your requirements, please give us a call, or send an email and we will try our best to help you.
We hope to offer a more complete service to areas further afield in the future.