We're always happy to hear from our customers. If you have general enquiries regarding your order or care advice on plants bought from us, please fill in the form below. Please be advised that we are not able to provide you with landscaping/planting advice or information about plants we do not stock.

For emergency situations, please contact us by phone. 

Our address

Ham Central Nursery

Ham St. (opposite Riverside Drive),

Ham, Richmond

TW10 7HA

Plan your visit >>>

Nursery opening hours

General sales and trade: 020 8255 61 91

Monday - Saturday: 9:00 AM - 4:00 PM

Bank holidays: 10:00 AM - 4:00 PM

Web Orders Department

Web orders (for orders already placed): 020 8255 61 92

Phone lines are open from 9:00 AM to 5:00 PM, Monday to Friday. 

Our offices are closed during bank holidays.

Please be advised that the Web Orders Department is not open to the general public. 

We encourage our customers to send us an email or use the form below.

Your email address. This is the primary way in which we will reply to your query

This field is optional. We may use it in case we need to discuss further details about your enquiry

Please select the category which relates to your query. Please select the most appropriate category to expedite our reply to your query.

Please describe briefly what your enquiry is about. Make sure to include all relevant details. Please be advised that this form cannot be used for plant care and advice.