Product warranties

We can guarantee that the plants leave our nursery disease free, but weather and local conditions might affect their survival. Make sure you always make an informed purchasing decision.

The plants that leave our nursery are in the best condition, free of disease. Kept in adequate conditions (positioning and care), the plants are guaranteed for 3 months if they are planted in the ground or one year if they are kept in their original pots. Return policy applies only to plants that are in their original pots.

Read more about our warranty policy >>>

Delivery location

Due to the nature of the consignments, the courier's drivers are not insured to carry goods through your property. The standard delivery location is the border of your property or the entrance of a communal space. If other arrangements need to be made, please get in touch with us as soon as the order is placed.
Vouchers and small boxes can be posted through the letterbox, provided there is unrestricted access to it. 

Pot sizes

With items such as ferns, juvenile tree ferns and herbaceous plants it is difficult to give the exact size of each species when such a wide range of plants are grown so we specify standard pot sizes to give an indication of the size and/or age of the plant you are buying.

Sometimes the pot size might vary slightly from the standard or we might listed as 2-3 litre pot, depending on the growers we purchased them from. However, the sizes of the plants are similar in height and spread.

Sometimes the plants might be photographed in decorative pots. However, please bear in mind that our plants are kept in plastic nursery pots.

Plant height

For the outdoor plants, that are meant to be planted in the ground, the height of the pot is excluded from the measurement. The height is measured from the top of the pot to the tallest leaf or branch of the plant.

All plants are measured when brought to our nursery, however, due to natural factors, the actual size of the plant might change over time due to adjustments to the environment. When picking multiple plants for an order, we aim to pick matching plants.