Customer Service

Our assurance to you...

Even though buying plants by mail order is becoming more and more popular, there are still many potential customers who are nervous about the idea. They are worried that the plants won’t be up to scratch, that they will be undersized, overpriced, or weak or generally poor quality. The plants that we send out are all available ‘over the counter’ at our retail nursery here in Ham. They are all our normal stock which is on full view to the public. We choose plants for mail order in the same way as our retail customers choose plants: we go for the best!

Furthermore, this is backed up by our 7 day guarantee: If you are not 100% satisfied with the plants you receive, then return them in the original packaging for a full refund. We send out hundreds of orders every month, we are the leading Mail Order nursery for hardy exotics in the UK and we have been in business since 1989, nearly 20 years! So relax, order your plants with confidence, we are confident you will not be disappointed.

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Please call us on 020 8255 6191 or fill out the enquiry form below if you have any other queries

 
 
 
 
 

 
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